Frequent questions

In order to clarify any questions, we have this section for our clients with the most frequent questions, if the answer you are looking for is not there, do not hesitate to write to us in the area of Contact. We will update the section.

How to keep my coffee?

Specialty coffee should be stored in a cool, dry place, away from sources of heat and exposure to light. Once opened, seal with the zip that is integrated into the bag.

What is a subscription?

According to our analyzes, an average household consumes 3 packages (*) of specialty coffee monthly. With the subscription you don't worry about running out of coffee, we send you 3 bags of 250 grams of specialty coffee every month and you save a percentage. The most important thing without ties, you unsubscribe whenever you want. (*) Indicative consumption quantity.

When does my coffee arrive?

We ship on the 7th of each month, if it is a holiday or weekend it will be shipped the next business day.

When do I receive the payment?

The collection is passed to your bank on the 5th of each month or the next business day.

How long does it take for my order to arrive?

We work with the best delivery companies to optimize times, generally we handle 3-4 business days for product delivery.

What is the price of home delivery?

On the order summary page, the value of the shipment will be reflected. If your order is greater than € 30 the shipping costs are FREE.

Can I get the products in a physical store?

At the moment the sale is only made in our online store. In our networks we keep updated information on roasting dates and products in stock.

I am a distributor or owner of a shop or cafe, can I sell Libis café products?

• Get in touch with our commercial department info@libiscafe.com or by clicking here and we will explain the options to you.